Wholesale Division
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Wholesale Division
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| Ordering/Pick Up/Shipping/Terms & Conditions | |
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| ORDERING | |
| Customers can place an order by calling our 800 number (833-6601) or by sending a digital file and job message from our FTP page. Our customer service team is available Monday thru Friday from 8:00 AM to 5:00 PM Eastern time for
phone quotes and to take your order.
All orders must be accompanied by a company check or Visa/Mastercard, American Express or Discover for half of the total order cost. The balance is due before shipping. The WORDPRO pays the ground shipping charges for all standard sized color jobs; and for large format color and black/white jobs greater than $400.00. Customers may request that The WORDPRO store their digital file(s) in our archives for future printing needs. Storage is free for six months.
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| PICK-UP | |
| The fastest method to transfer a job to us is to use our web
upload button (http://wordpro.com) to send a job file. For both black and color printing, 600 dpi gives the best quality (use CMYK for color files). We require a PDF file or a Publisher Pack & Go file.
Send the job to:
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| SHIPPING | |
| Shipping is by Fed Ex ground or USPS flat rate for color and black/white printing.
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| TERMS & CONDITIONS | |
| Terms: All orders must be accompanied by a company check or VISA/Mastercard,
American Express or Discover for half the total order cost. The balance must be paid prior to shipping. New York companies must furnish us a sales tax
exemption form BEFORE the job is run. Otherwise, NYS sales taxes will be charged.
Quotes: All price quotes are valid for 30 days. New quotes will be required after 30 days. Price quotes are given based on the information provided at the time of the quote. Any deviation in the jobs submitted will cause the quote to be re-priced when the job is received. The customer will be notified of any change in prices before the job is run. Proofs: Proofs (black & white and color) can be posted on our web site as PDF files (archived from our Print Station Manager after RIPing and prior to printing). All proof files will require a unique password to access. The password to your print file will be e-mailed to you when the file is ready for proofing and before printing. Hard copy proofs can be Next Day Fed Ex at The WORDPRO's expense if your job exceeds $400.00. Delivery: All shipments not paid by The WORDPRO are F.O.B. our dock. Freight Claim: Inspect all material upon arrival. In the case of loss or damage the liability responsibility is that of Fed Ex. All claims must be filed directly with the carrier. Order Cancellation: The WORDPRO must be notified of an order cancellation before the work begins. All work completed prior to a cancellation will be billed. Warranties: The WORDPRO is not liable to the customer for consequential, indirect or special damages in any way connected with the performance of an order. The WORDPRO's liability to a customer on any claim for loss or liability in any way connected with the performance of a job shall not exceed the amount of money or compensation actually paid to The WORDPRO for that particular job. The WORDPRO - Copyright 2007 |
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